Most leaders bring high functional skill to their position but often have not been exposed to important leadership skills – communication, team building and management. This creates tensions between peers and staff. In today’s diverse workforce environment, employees must learn how to work as a team. To accomplish this requires many of the same skills – communication, team building and workplace civility.
Helping your employees achieve their maximum potential is what we are all about. We start by determining corporate and individual needs. Together, we then will develop those programs that will have the most impact and achieve the results you seek from your employees and your organization.
Our training and development practice leader and staff have earned PhD’s or advanced degrees in education, psychology or organizational development. We understand how adults learn.
Our programs include:
Assessment – See 360° Feedback, DiSC® or MBTI®
Call Center Communication Skills
Change – Managing Change
Change – Mastering Change
Coaching – One on one programs
Creative Problem Solving
Customer Service – Call Center
DiSC® Behavioral Model
Giving Performance Reviews
Managing Across Generations
MS Office – Word, Excel, Access
MBTI® Myers-Briggs Type Indicator®
Sales - Cold Calling
Sales - Fundamentals
Sales - Prospecting
Sales - Relationship Selling